Frequently Asked Questions
We typically ship within 2–3 business days. You’ll receive tracking information as soon as your order leaves our studio.
Currently, we ship within the U.S. only — but we’re working on expanding. Stay tuned by joining our newsletter.
Due to the nature of our skincare products, we’re unable to accept returns. However, if something isn’t right, please reach out to us at info@mycloudcosmetics.com — we want you to love your ritual.
Yes. Every Cloud Cosmetics formula is cruelty-free and thoughtfully crafted by hand.
All products are made with care in the U.S. formulated by our founder, Katie.
Yes. Once your order ships, you’ll receive an email with your tracking details.
Our formulas are gentle, but every skin is unique. We recommend reviewing our full ingredient glossary and patch testing before use.
We use essential oils and natural aroma blends for a calming scent experience, never synthetic fragrance.
